Oct 15, 2018
Technology has changed our behaviour to the point where the human connection has become a premium. Just look around a busy restaurant. There are probably more people looking at their devices than having conversations with those at their tables. And you’re probably not surprised.
This means that automation and AI will not threaten the future of accountants, according to Kriti Sharma, VP of Artificial Intelligence at Sage. Instead, accountants have an opportunity to leverage their clients' craving for human connection and to start providing real value to their customers.
In this episode of the #NextGenAccounting podcast series, our host Vincent Hofmann explores the relationship between accountants and AI with Kriti, and delves into the thinking that went into the building of Sage's smart assistant 'Pegg'.